Effective Date: 15-01-2025

We allow customers to cancel their orders within 24 hours of placing the order, provided the order has not been dispatched.

Key Details:

• Cancellation Window:
  Orders can be canceled within 24 hours after placing the order.
• Prepaid Orders:
  • A 2% payment aggregator fee will be deducted from the refund amount.
  • The remaining amount will be refunded to the original payment method.
• Refund Timeline:
  Refunds may take up to 7 days to be credited, depending on the payment aggregator’s processing time.

If you have any questions or need assistance with cancellations, please contact us at:

• Email: support@shopesy.co
• Phone: +91 7827848040