Return Policy

We strive to ensure customer satisfaction by offering a clear and straightforward policy for returns, refunds, and exchanges. Please read the details below for our procedures and requirements.

Do you accept exchanges?

• Yes, we accept exchanges.

Exchange Process:

• Our courier partner, Delhivery, will pick up the product from your location.
• Once we receive the product, it will undergo a review to determine approval or rejection based on its condition.
• You will be notified via email regarding the status of your exchange request.
• If approved, a new product will be dispatched within 24 hours.

Do you accept returns?

• Yes, we accept returns for both defective and non-defective products.

Product Condition for Returns:

• Only new products will be accepted.
• The product must be unopened, in its original packaging, and unused.

Return Window:

• Customers have 14 days from the date of delivery to initiate a return.

Verification Process:

• An unboxing video is required for all return requests.
• The video must clearly show the product, its packaging, and any defects or issues.
• This ensures a fair assessment and expedites resolution.

Return Method:

Returns can be initiated through mail or by contacting our customer care support team.

Refund Processing Time:

• Refunds will be processed within 7 days after the returned product is received and verified and amount will be credited to your order within 3 days