Shipping and Delivery Policy
Effective Date: 15-01-2025
We are committed to providing a seamless shopping experience with transparent and efficient shipping and delivery services. Please review the details of our policy below:
Order Processing
- Cut-Off Time: Orders placed before 11:00 AM (GMT+05:30) India Standard Time (Kolkata) are processed the same day, subject to product availability.
- Orders placed after the cut-off time are processed on the next business day.
Handling Time
- Minimum Handling Time: Same-day processing for orders placed before the cut-off time.
- Maximum Handling Time: 1 business day.
- Orders are fulfilled Monday through Saturday, excluding public holidays.
Shipping and Transit Time
- Courier Partner: Delhivery
- Orders are shipped Monday through Saturday, excluding public holidays.
- Estimated Delivery Time: 4 to 5 business days from the shipping date for all destinations.
Shipping Charges
- Free Shipping: We offer free shipping on all orders with no minimum order value.
Order Tracking
- Once your order is shipped, you will receive an email with a tracking ID and a link to track your shipment.
- You can track your order on our courier partner’s website: Delhivery.
Customer Support
For any shipping-related queries or assistance, please contact us via:
- Email: support@shopesy.co
- Phone: +91 7827848040
Let us know if you have any additional questions or need assistance with your order!
